1. Core Review Integrity & Legal Framework
CryptoReview is dedicated to delivering genuine, uncompromised consumer intelligence for the cryptocurrency and Web3 ecosystem. In accordance with the EU Omnibus Directive (Directive (EU) 2019/2161) regarding consumer review verification, the U.S. Consumer Review Fairness Act (CRFA), and global consumer protection standards, we disclose precisely how reviews are submitted, verified, moderated, and published on our platform.
2. Consumer Review Verification Procedures (EU Omnibus Directive)
To prevent fake reviews, coordinated astroturfing, and competitor smear campaigns, CryptoReview implements a rigorous multi-tier verification pipeline:
Every review requires a valid email address. An automated verification token is dispatched immediately upon submission. Reviews are not published until user email ownership is confirmed.
Submissions are evaluated through automated heuristic filters that analyze IP reputation, behavioral submission velocity, linguistic duplicate patterns, and mathematical human verification challenges.
Reviewers who submit verified on-chain transaction IDs (TXIDs), exchange support ticket references, or masked account statement screenshots receive the official "Verified Experience" badge, signaling proven transactional history with the platform.
3. Prohibited Content & Submission Rules
To protect visitors from phishing scams and fraud, our automated scanners and human moderators strictly reject any submission that contains:
- Direct Contact Details: Telephone numbers, WhatsApp links, Telegram handles, or personal physical addresses.
- External Links & Redirects: Outbound promotional URLs, referral links, Discord invite links, or link-shorteners.
- Malicious Code: Executable HTML tags, JavaScript payloads, SQL queries, or shell scripting fragments.
- Commercial Advertising: Recovery service solicitations ("chargeback agents," recovery hackers), affiliate marketing, or commercial recruitment.
- Unlawful Libel & Harassment: Unsubstantiated personal attacks directed at individual employees rather than corporate platform functionality.
- Private Cryptographic Secrets: Seed phrases, private keys, passwords, or login tokens.
Note: Public transaction hashes (e.g., 64-character Ethereum or Bitcoin TXIDs), wallet addresses, ticker symbols ($BTC, $ETH), and technical network parameters are expressly permitted.
4. Pure Arithmetic Rating Calculation
Star ratings on CryptoReview are computed using the unweighted arithmetic mean of all published verified user reviews:
We do not use proprietary opaque weighting, paid star boosting, or shadow-banning algorithms. Every published review carries equal mathematical weight.
5. Company Responses & Dialogue Standards
Official representatives of reviewed companies are entitled to publish verified corporate responses under user reviews. Company responses must identify the responder's official role, remain professional and constructive, and comply with all prohibited content rules.
6. Dispute & Takedown Protocol
Companies or reviewers who believe a published review violates these integrity guidelines may initiate a formal dispute through our Review Appeals Policy.